Ekidea
Accessibility Statement
Last updated February 21, 2026
Our Commitment
Ekidea (16841082 Canada Inc.) is committed to digital accessibility for all Canadians, including people with disabilities. We work to improve the experience for everyone by conforming toward the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and Ontario's Accessibility for Ontarians with Disabilities Act (AODA).
Standards We Follow
Our Platform is designed and evolved to reflect the expectations of:
- WCAG 2.1 Level AA for widely recognized accessibility outcomes on the web
- Accessibility for Ontarians with Disabilities Act (AODA) including the Integrated Accessibility Standards Regulation (IASR)
- Canadian Human Rights Act principles for equitable access
Accessibility Features
In service of broader access, we have implemented or prioritized features including:
- Full keyboard navigation across interactive components on the Platform
- Skip-to-content affordances for quicker navigation where supported
- Screen reader cues with descriptive labels and landmark regions where practicable
- Colour contrast targets aligned with WCAG AA guidelines
- Responsive layouts for common device sizes and orientations
- Focus indicators that remain visible during keyboard use
- Support for browser text resizing across core marketing and account flows
- Reduced motion styling when visitors enable reduced-motion system preferences
- Form fields paired with labels, validation messages, and clear errors where applicable
Known Limitations
While we work toward conformance, portions of the experience may temporarily fall short:
- Stripe-hosted checkout flows and widgets may impose limits outside our immediate control while still meeting stringent security requirements
- Some third-party embeds used for maps, analytics, or support tooling may vary in conformance from page to page
- Legacy PDF attachments may not consistently expose full structure for assistive technologies
We track these gaps and prioritize fixes as vendors ship improvements or replacements become available.
Feedback & Assistance
We welcome your feedback on accessibility for Ekidea. If you encounter a barrier or need information in another format, contact us below.
Ekidea (16841082 Canada Inc.)
1200 Derry Road East
Mississauga, ON L5T 1B6
Canada
Email: support@ekidea.com
We strive to acknowledge accessibility inquiries within five (5) business days and remedy confirmed blockers promptly.
Compliance Review
We revisit accessibility routinely through tooling, manual audits, design reviews, and release checklists across product and marketing surfaces before changes reach production audiences.